Proudly Serving as Your Trusted Source of Unbiased Information for Over 35 Years

Email: nwmoaaa@alltel.net PO Box 265 211 South Polk Street Albany Missouri 64402 660-726-3800 660-726-4113 (fax) 888-844-5626 (toll-free)

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NWMOAAA STAFF Executive Director:  Rebecca Flaherty Since: October 1982 Email: nwmoaaa@alltel.net Director of Operations:  Bonnie Carlson-Stigall Since: June 2003 Oversight of program operations & Silver Haired Legislature Email: carlsonnwmo@alltel.net Comptroller:  Terri Petty Since: January 2000 Oversight of all accounting-related functions of the agency Email: pettynwmo@alltel.net Fiscal Assistant:  Debbie Hogue Since: March 1997 Assist Comptroller in accounting-related functions of agency, and lead person for Medicaid Email: hoguenwmo@windstream.net Program Services Supervisor:  Martha Steger Since: August 1977 Monitoring and nutrition services Email: stegernwmo@alltel.net Ombudsman Manager: Freda Miller Since: May 2006 Manages the Long-Term Care Ombudsman program for nursing homes Email: millernwmo@alltel.net Ombudsman Assistant:  Kelly Hopkins Since: March 2007 Assistant manager of the Long-Term Care Ombudsman program Email: hopkinsnwmo@windstream.net I & A Manager:  Melissa Steele Since: May 1996 Manages the Information and Assistance program and the direct transportation program Email: steelenwmo@alltel.net Aging Resource Consultant:  Deanna Brown Since: August 2002 Works with seniors and caregivers one-on-one to resolve problems and obtain resources, including Medicare Part D Email: brownnwmo@alltel.net Executive Assistant:  Mamie Easton Since: November 2007 Assists management and all departments Email: eastonnwmo@windstream.net