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SMP
Information
You
Can
Become
a
Missouri
SMP
Volunteer
Specialist
and
Make
a
Difference
in
Your
Community
As
an
SMP
Volunteer
Specialist,
you
will
work
in
your
community
to
help
stop
the
over
$60
billion
dollars
lost
to
Medicare
fraud
and
abuse
each
year.
Keeping
your
own
flexible
schedule,
you
can
promote
community
awareness
by
providing
information
on
the
latest
scams,
educate
seniors
on
how
to
protect
themselves
against
fraud
and
abuse,
and
provide
one-on-one
counseling
to
individuals
with
questions
or
concerns
about
their
Medicare
Summary
Notices.
SMP
Volunteer
Specialists
represent
Missouri
SMP
at
health
fairs
and
other
events,
pass
out
informational
brochures
and
send
public
service
announcements
to
local
media.
A
two-day
SMP
Foundations
training
session
is
required
to
arm
SMP
Volunteer
Specialists
with
the
information
and
tools
to
carry
out
their
mission
to
prevent,
detect
and
report
Medicare
fraud
and
abuse
in
their
area.
One
year
of
service
is
requested
with
one
or
more
activities
per
month
reported.
The
Missouri
SMP
Program
is
funded
by
the
U.S.
Department
of
Health
and
Human
Services
Administration
on
Aging
and
is
administered
by
Care
Connection
for
Aging
Services.
Contact
Valery
Johnson,
Missouri
SMP
Volunteer
Coordinator
at
vjohnson@goaging.org
or
call
888-515-6565.
Visit
the
SMP
website
for
more
information
at
http://www.smpresource.org.
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What
Happens
if I
Call SMP?
Your
question
or
concern
is
referred
to a
volunteer
in
your
community.
The
volunteer
works
with
you
to
resolve
your
complaint.
If
fraud
or
abuse
is
suspected,
the
case
is
referred
to
the
appropriate
investigative
agency
for
further
review.
Tips
to
Prevent
Fraud
--
"Dos
and
Don'ts"
·
Don't
ever
give
out
your
Medicare
number
(on
your
Medicare
card)
except
to
your doctor
or
your
other
Medicare
provider.
·
Don't
allow
anyone,
except
appropriate
medical
professionals,
to
review
your
medical
records
or
recommend
services.
·
Do
be
careful
in
accepting
Medicare
services
that
are
represented
as
being
free.
·
Do
be
cautious
when
you
are
offered
free
testing
or
screening
in
exchange
for
your
Medicare
card
number.
·
Do
be
cautious
of
any
provider
who
maintains
that
they
have
been
endorsed
by
the
Federal
government
or
by
Medicare.
Do
call
your
Area
Agency
on
Aging
if
you
have
any
questions
or
concerns.
How You Can Make A Difference
Individuals
are
critical
in
the
fight
to
prevent
fraud
and
abuse
in
the
Medicare
program.
Fighting
fraud
and
abuse
helps
to
ensure
that
Medicare
benefits
will
be
available
when
they
are
needed.
There
are
many
ways
that
individuals
can
protect
this
benefit.
·
Be
informed
about
the
Medicare
benefits.
·
Know
the
type,
frequency,
and
quality
of
care
being
provided
to
you.
·
Know
the
services
your
doctor
has
ordered.
·
Ask
questions
about
the
services
you
receive.
·
Report
concerns.
You
can
make
a
confidential
report
to
the
SMP
program.
Please
be
assured
that
Medicare
is
very
interested
in
any
information
you
provide
and
will
regard
your
report
of
suspected
fraud
and
abuse
with
serious
attention.
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