Northwest Missouri Area Agency on Aging Proudly Serving as Your Trusted Source for Unbiased Information and Service Since 1973

 

 

          211 South Polk Street ~PO Box 265 ~Albany MO  64402~660-726-3800 ~660-726-4113 (fax)~888-844-5626 toll-free

 

email nwmoaaa@nwmoaaa.org     

 

 

 

   

MoSMP (formerly called S.O.R.T.)

MoSMP Volunteers are retired professionals who attend a three-day training.  They receive training on Medicare, Medicaid, supplemental insurance and health care fraud and abuse.  These volunteers offer counseling and assistance free of charge.

What happens if I call the MoSMP Program?

Your question or concern is referred to a volunteer in your community.  The volunteer works with you to resolve your complaint.  If fraud or abuse is suspected, the case is referred to the appropriate investigative agency for further review.

Tips to Prevent Fraud -- "Dos and Don'ts"

·     Don't ever give out your Medicare number (on your Medicare card) except to your doctor or your other Medicare provider.

 

·     Don't allow anyone, except appropriate medical professionals, to review your medical records or recommend services.

 

·     Do be careful in accepting Medicare services that are represented as being free.

 

·     Do be cautious when you are offered free testing or screening in exchange for your Medicare card number.

 

·     Do be cautious of any provider who maintains that they have been endorsed by the Federal government or by Medicare.

  How You Can Make A Difference

You are critical in the fight to prevent fraud and abuse in the Medicare program.  Fighting fraud and abuse helps to ensure that Medicare benefits will be available whenever they are needed. There are many ways that you can protect this benefit.

 

·     Be informed about the Medicare benefits.

·     Know the type, frequency, and quality of care being provided to you.

·     Know the services your doctor has ordered.

·     Ask questions about the services you receive.

·     Report concerns. You can make a confidential report to the MoSMP program.  Please be assured that Medicare is very interested in any information you provide and will regard your report of suspected fraud and abuse with serious attention.

 

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© NWMOAAA 2010