Northwest Missouri Area Agency on Aging   

               Proudly Serving as Your Trusted Source for Unbiased Information and Service Since 1973      

        211 South Polk Street ~PO Box 265 ~Albany MO  64402      

    660-726-3800 ~660-726-4113 (fax)~888-844-5626 toll-free      

email nwmoaaa@nwmoaaa.org     

                                                                                                                                       

      

 

Client Satisfaction

 

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Letters received from NWMOAAA clients
(Note Received by  Freda the NWMOAAA Ombudsman Manager)

"I did get in to (long-term care facility name omitted)   . . . they took me over to see this place, and I just fell in love with it, it's very pretty and new . . .   The people are so nice and it's kind of run like a hospital with aides and medication and all, but I really like it.  Thank you so much for all your help.    Your Friend. . ."

- - - - -

(Note Received Regarding the Health Initiative

Live Like Your Life Depends On It Workgroup

"Just a few thoughts from this study.  Expressing our thoughts together has been good and has caused me to see myself.

I have always been rather quiet and waited for others to speak first.  I felt what I had to say wasn't important, that no one cared for me not vocalizing my input  (that) might help others.  Each person has his different experiences in life, plus different education.

I (learned that I) must reach out and encourage others which will help them and myself.  I am always encouraged by visiting with others. 

Walking is so helpful."

Northwest Missouri Area Agency on Aging 

                                                                                                                                           

 3:18 PM  23-Feb-2011 -e

© NWMOAAA 2011